Returns & Exchanges
At Zane, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original box or a similar sturdy container and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your returned items, we will process your refund or exchange within 5 to 7 business days.
